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Ryze Motorization for Roller Shades

Ready to Ryze? When buying one of our roller shades, we provide a quality-driven product at affordable prices, and a next generation concept that transforms a standard shade into a motorized one with ease. No hassles, no labor-intensive projects, no time burdens, no added materials required. Whether now or later, old or new, a Ryze Shade, by A Better Blind, offers a smart way to add value to everyday life.

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Customer Support

How can I get support with my order?

We are open Mondays through Fridays from 8:30 am—5:00 pm. Please have your order number ready when calling.

Shipping and Ordering

When can I expect to receive my order?

Typically, production time takes between 3-5 days to custom build and an additional 2-5 days for shipping. So, we estimate you can expect to receive your order anytime within 5-10 business days.

What shipping carriers do you use?

Our products are shipped via UPS and FedEx.

Do you ship to a P.O. Box?

Sorry, no. We do not ship to PO, APO, or FPO boxes.

Do you ship internationally?

Unfortunately, we only ship our products within the United States.

How do I track my order?

We email all tracking information to the email listed on the order within 1-2 business days after shipping.

Is it possible to change my order after submitting it for processing?

We attempt to accommodate our customers as much as possible and one of our goals is to expedite orders as efficiently as possible. That’s why we send an order confirmation within the first 24hrs., just in case a correction needs to be made before the order proceeds to production. Once confirmed, changes cannot be made.

Do you charge sales tax?

Yes, we charge sales tax.

Returns and Warranty

Do you offer refunds or exchanges?

Every case is different, but customization requires specifics that are tailored to each customer. We will assist in trying to find a solution, but we cannot refund any products made to order. Please refer to our return policy for more details.

What kind of warranty do my shades and motors come with?

All our products come with a 1-year warranty. Please review our warranty policy for more information.

How do I file a warranty claim?

On the rare occasion that a product is damaged or broken within the warranty period, please click on the warranty claim found under forms and follow the instructions provided.

Installing and Measuring

How do I measure my windows correctly?

Please refer to our guide and tutorial videos found here.

What is an inside mount and an outside mount?

Every window has a frame. An inside mount attaches your shade to the inside of that frame, flush end to end, while an outside mount attaches outside the frame, extending beyond the frame itself. Doors and shallow windows typically call for outside mounts.

Does A Better Shade do installations or come out to measure?

Unfortunately, we do not. But we can help to find an installer near you through our extensive networks across the country.

How do I install my shades?

Please refer to our instruction guide and tutorial videos here.

Do you provide hardware such as brackets and screws?

Yes. All our products come with factory grade screws, fasteners, and components to complete the installation of your shade.

Operating Motorized Shades and Products

Which shades can be motorized?

Any shade bought anywhere, including ones from us, comes with a motorization option. But not everyone budgets equally. Some budgets or projects have other priorities. We know and we care. When you buy one of our non-motorized shades, motorization is an option left on the table, without calling for the hassles of paying for a new shade or an installer or altering current measurements of your shade or the subtle chaos posed against your time from the drawn-out process of changing window treatments. With us, we can send you a motorized shade now or motorization kit later. And, in under 20 minutes, turn old, new again.

Do I need a remote control for my motorized shade?

We recommend that you have one remote or wall switch per room for your motorized shades.

How many shades can I control with a remote or wall switch?

You can control up to six windows with our six channel remotes and switches.

What is a channel?

Channels refer to a controlled frequency used to organize your motorized shades. Whether one window at a time or all at once, channels will configure your preferences to suit your needs on demand.

What is the difference between a motorized shade and one that is smart home automated?

Motorization indicates a remote-controlled shade operated according to the demand of the user, in real time. Automation describes shades that have the capability of being programmed to automatically operate by either an app or through a smart home hub, like Zigby.

How are motorized shades powered?

ABB motorized shades and our motors, in general, are a rechargeable lithium ion battery in a tube shaped cylinder ideal for most shades ranging between 22-78” in width.

How do I know when to recharge my shade?

A battery charge lasts typically between 6-9 months. Of course, usage and frequency are variables that may affect the extent of your battery charge. If you are ordering a motorized shade, you will need a charger that plugs into a charge port located on the right-hand side of your shade, facing the window. When your shade is no longer responding to the remotes command or beginning to operate at a less than efficient rate, whether by slower response speed or motor speed, a recharge is required. Just plug the charge cable into the charge port and within 8 hours your shade is fully charged for several months.

Can I use an app to operate or program my shades?

Yes. If you download our ABB app, you can access your shades whether at home or away. You will need the Zigby hub and a password protected Wi-Fi network.

How can I set my shade using the remote?

Please refer to our instruction guide here. Each shade can be set to limits in the up and down positions as a memory setting. You can also set a favorite position.

Cleaning and Care

Do you carry replacement parts?

Yes, we do. We honor all warranty covered components. We also carry replacement parts, for a fee. However, after warranties expire there is the possibility that some parts may be discontinued.

How do I clean my shades?

We suggest dabbing a moist towel with mild soap as an effective way to deal with dirty smudges or spots. Dabbing is key and try to avoid scrubbing. One can also use a hand held vacuum and pass over the shade gently. Of course, professional cleaning companies are options too.

Guides and How to Videos

Ryze Motor Install
Sunryze Shade Install
Remote Setup
Setting Limits
Motor Speed Adjustments
App Control